Terms of Service

Effective Date: November 23, 2024

Welcome to Gooofan Nexus! These Terms and Conditions govern your use of Gooofan’s platform, accessible via the web and mobile apps. By accessing or using our services, you agree to abide by these terms. If you disagree with any part, please discontinue using our services.

1. Definitions

• Platform: Refers to Gooofan’s web and app services, including e-commerce, real-time chat, and content-sharing features.
• User: Any individual registering or interacting with Gooofan, categorized as:
  • Star: Verified public figures or creators offering products or content.
  • Fan: General users who purchase, resell, or engage with various features of the platform
• Content: Includes text, images, videos, products, and other media uploaded or shared on Gooofan.
• Gooofan Wallet: A virtual wallet for managing payments, purchases, and tokens.
• Transactions: All monetary exchanges and token-related activities occurring on Gooofan.

2. User Accounts

• Account Creation:
  • Stars must provide personal details, upload identity verification documents, and complete verification.
  • Fans provide registration details (e.g., name, email) without identity verification.
• Responsibilities: Users must maintain account security and confidentiality. Misrepresentation or fraudulent activity is grounds for suspension or termination.

3. Features and Functionalities

• Real-Time Chat: Users can engage in live communication with each other or Gooofan support. To delete a message, triple-tap it, and it will be permanently deleted. Message status indicators:
  • No Tick: Recipient offline.
  • 1 Tick: Message delivered but unread.
  • 2 Ticks: Message read.
  • Red Dot: Message not delivered.
• Star Updates: Weekly, monthly, and yearly highlights include most-sold products, highest-value sales, and rewarded Stars.
• Product Resale: Fans can resell purchased products with ownership history, ensuring authenticity.
• Music Sharing: Stars can upload music to the platform. Fans or Stars can share and listen to music with others in real-time via tokens through the message area.

4. Selling and Buying

• Payments: Gooofan Wallet supports secure payments via mobile money, credit cards, and international gateways. Gooofan charges a transaction fee (up to 25-40% on Star sales and 10-15% on resales).
• Delivery Options: Self-pickup, bike, bus, or airplane delivery tailored to regions. Costs vary by method and location, with tracking and status updates provided.
• Refunds and Disputes: Reporting issues within 24 hours of delivery is mandatory for dispute resolution.
• Star Posting: Stars must provide an accurate description of products, including condition, event/moment, timeline, and story behind it.
• Fan/Star Purchasing: Fans/Stars can purchase products using the Gooofan Wallet or other supported payment gateways.

5. Gooofan Wallet and Transactions

• Features: Users can deposit, withdraw (minimum $500), or use funds for purchases.
• Security: Unauthorized transactions must be reported promptly to Gooofan support.

6. Content Sharing and Intellectual Property

• Ownership: Users retain ownership of uploaded content but grant Gooofan a license for promotional and operational use.
• Prohibited Activities: Content must not infringe copyrights, promote illegal activities, or violate community standards.

7. Community Guidelines and Responsibilities

• Users must respect platform standards by avoiding harassment, hate speech, and fraudulent practices.
• Products listed must comply with laws; counterfeit or stolen items are prohibited.

8. Modifications and Termination

• Gooofan reserves the right to modify terms or suspend accounts for violations.
• Users will be notified of major changes to these terms.

Contact Us: For any questions or concerns, email us at support@gooofan.com.

Privacy Policy

Effective Date: November 23, 2024

Gooofan values your privacy. This policy outlines how we collect, use, and safeguard your personal data.

1. Information We Collect

• Personal Data: Names, contact details, and identity verification for Stars.
• Activity Data: Purchase history, chat logs, and engagement metrics.
• Payment Data: Wallet transactions, deposits, and withdrawals.
• Cookies and Tracking: Data to enhance platform functionality and user experience.

2. How We Use Your Information

• To verify accounts and ensure secure transactions.
• To process payments and manage product delivery.
• To provide personalized content, updates, and notifications.
• To analyze and improve platform performance.

3. Data Sharing

• Gooofan does not sell personal data.
• Data may be shared with:
  • Payment processors.
  • Delivery partners.
  • Legal authorities when required.

4. User Rights and Choices

• Access and update personal data via account settings.

5. Liability and Disputes

• Gooofan is not liable for disputes arising from user actions but offers support for resolution.